Hello & Welcome to Your New Slappas!

Thank you for choosing Slappas Arch Support Thongs. 

Slappa’s Thongs have built-in arch support and are designed to support and mould to your feet. In the beginning your Slappa’s may feel a little different to other flip flops; they may feel tighter or firmer than you’re used to, but this ensures proper support. They will soften and mould to your feet and soon you’ll never want to take them off!

1. How to Mould Into Your Slappas

Your Slappas feature arch support that moulds to your feet for a custom fit.

Here are some tips to help you soften and mould your Slappa’s more quickly.

For more information you can visit the FAQ’s section on our website: www.slappasthongs.com

·       Wear your Slappa’s in the shower - The hot water will soften the EVA foam and when you move your feet around in them it will gently stretch the material.

·       Place your Slappas outside in sunlight for 5 - 10mins to warm them up and make the foam more malleable then place on your feet (check they’re not too hot first!) and walk around in them.

·       If the toe piece or straps are too tight you can loosen them by gently massaging with your fingers and stretching the foam very carefully (Note: never pull on the straps or toe piece and always support the join areas so you don’t snap/break straps)

      Wear socks with them at home this will help loosen the straps and toe piece without causing any blisters when they are tight.   

      If you suffer from pain in your feet, plantar fasciitis, neuropathy, arthritis or any foot issues we recommend:                      

                 

• Wear your Slappas for short periods initially (30-60 minutes) and rotate your footwear
• Gradually increase wearing time over the first week
• Leave your Slappas next to your bed at night so they are the first things on your feet. This will help protect the tendons and ligaments in your feet stretching further
• The footbed will naturally conform to your unique foot shape
• You may need to allow 1-2 weeks for the full moulding process and sometimes longer if you have intense foot issues.
• Some initial firmness is normal as they adjusts to your feet and the reason we make Slappas firmer than other brands as it is better for your feet, soft squishy footwear weakens your feet as the footwear does all the work.
• Persistence definitely pays off.
• All else fails please call Roger or Denise 08 8942 1292 or email info@slappasthongs.com.au and we can assist.

 

2. Is the Size Correct?

Here's how to check if you have the right size:

If you are unsure your sizing is correct, please email us photos of your feet in the Slappas showing the front, back of the heels and side profile showing the arch to info@slappasthongs.com.au

Fitting width

Slappa's Thongs are designed to fit both narrow and wide feet.

It's normal for the outside edge of the foot to slightly overhang. As you mould into Slappa’s Thongs the thongs will push out around your feet to take on your foot shape. 

Despite this, Slappa's Thongs rarely fail to fit, even with bunions as the straps can be moulded to accommodate your bunion. The key is that they are comfortable and the arch support is positioned correctly.

To make sure the the foot to sit correctly in the thongs, you may also need to adjust the straps and toe piece.

 

·       This can be done by gently massaging with your fingers and stretching the foam very carefully (Note: never pull on the straps or toe piece and always support the join areas so you don’t snap/break straps. Or wear socks with them at home. 

Fitting Length

 

For the correct size, ensure your feet fit within the thongs without your heel hanging over the edge. A slight gap of 1-2mm at the back is fine, as Slappa’s Thongs will stretch and lengthen over time.

• A 3-5mm gap at the back indicates the thongs are too big.
• If your feet push through and hang over the front with a gap at the back, they are too big.
• If your heel hangs over the back, they are too small.
• If you're between sizes or unsure, contact us for sizing advice

3. Try Slappas Risk Free - 30 Day Free Trial

We want you to love your Slappas! That's why we offer a 30-day trial period:

• Wear your Slappas for up to 30 days
• If they're not right for you, return them for a full refund or exchange
• Thongs must be in good condition (normal wear accepted)
• Original packaging not required
• Return Shipping cost are to be paid by the customer
• For further information please read https://slappasthongs.com.au/pages/slappas-30-day-risk-free-trial-terms-conditions

4. How to Exchange or Return

To initiate an exchange or return:

To Exchange

If you wish to exchange your clean, unworn Slappa’s Thongs for a different size or colour please send them to the address below with a copy of the invoice/packing slip advising the size/colour. You must also include a self-addressed paid parcel post or express post envelope so we can return them back to you.

Slappa’s Thongs

PO Box 446

Parap NT 0820

 

To Return

If you wish to return your clean, unworn Slappa’s Thongs please send them to the address below with a copy of the invoice/packing slip advising that you would like a refund back to the account purchased from.

Slappa’s Thongs

PO Box 446

Parap NT 0820

Care Instructions

Keep your Slappas in top condition:

• You can pretty well wash your Slappas with anything to keep them clean
• Air dry in shade - avoid direct sunlight for extended periods
• Slappas can be washed in a cold cycle in the washing machine wash. DO NOT wash in hot water they could shrink or put in a tumble dry or the dishwasher!
• Store in a cool, dry place when not in use
• Avoid exposure to extreme heat eg do not leave in a hot car or hot places they can shrink. If you do need to leave in a hot car put them under the seat.

Need Help?

Our team is here to help! Contact us at:

• Email: info@slappasthongs.com.au
• Phone: 08 89421292
• Website: www.slappasthongs.com.au

We're committed to ensuring you have the best experience with your Slappas!