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FAQ's

Got questions?

We have answers

We're here to help you get the most from your Slappa's Thongs. See some common questions and answers by using the search feature or browsing through our topics below. If you can't find the information you're looking for send us an email and we'll respond as soon as we can.

How long should I expect my Slappa’s thongs to last?

Our expected life span for Slappa’s can be anywhere from 6 months to 6 years it depends very much on which part of the country you’re in and what kind of surfaces you’re walking on, also how often you wear them and how they are stored and cleaned.

Can I recycle my worn and old thongs?

At this point in time, your worn and old Slappa’s Thongs currently cannot be recycled. We have, however, partnered with Upparel and are actively working to find solutions for recycling old thongs. In the meantime, we are offering a unique deal when you send 10kg of your old and unwanted clothing you will receive a $20 online store credit to spend online at Slappa’s Thongs. All you need to do is visit https://www.upparel.com.au/slappasthongs.

 

 

How do I keep my Slappa’s thongs clean?

Slappa’s Thongs can be cleaned with a wet cloth, in the shower and in a cold washing machine.

What shouldn’t I do with my Slappa’s thongs?
  • Go rock climbing or walk on very jagged materials.
  • Leave them in a hot car, tent or in direct sunlight for long periods
How durable are Slappa’s thongs?

EVA is a very durable and flexible material which makes Slappa’s Thongs quite strong and long-lasting.

What should I do if my Slappa’s get stuck in mud or sand?

It is best to take your foot out of the thongs and then pull the thong out with your hands from the sole, not the toe piece. This is so you don’t weaken or put pressure on the toe piece.

Can Slappa’s thongs shrink?

Yes, they can! And that’s why it’s extremely important that you NEVER leave your Slappa’s in direct sunlight or in a hot car, closed hot tent or high temperature area for long periods of time.

What is the best way to mould Slappa’s thongs to my feet?

When your Slappa’s first arrive they may take some time to mould to your feet and become comfy. This is because podiatrists and chiropractors recommend that they start firm for better support.

To help your Slappa’s mould to your feet quickly and easily simply keep wearing them in the shower, until soften to your liking; the hot water will soften the EVA foam and loosen the toe piece and straps. You can also leave them in direct sunlight for 10 – 15 minutes then wear them around.

If you have any issues or questions about moulding please send us an email.

I lost my instruction manual. Can I get another copy?

You sure can! Click here to view/download a digital copy