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Shipping and returnsFAQ's
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We're here to help you get the most from your Slappa's Thongs. See some common questions and answers by using the search feature or browsing through our topics below. If you can't find the information you're looking for send us an email and we'll respond as soon as we can.
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Yes, you sure can! Our gift vouchers can be purchased directly off our website. A digital copy of the voucher with a unique coupon code will be sent to you once your order has been processed.
If you have a coupon code you can enter it during checkout. Simply select all the products you’d like to purchase and ‘Add Them To Cart’ then in the top right of the screen hover over the Cart icon and select ‘Checkout’. The very top of the Checkout Screen is a button that looks like this:
Enter the coupon code and click ‘Apply Coupon’.
Please note the coupon can only be used on full priced items
Please double check the credit card number and expiration date on your card. Remember we only accept Visa, MasterCard, secure payment, PayPal and Afterpay (min $50 spend).
If your card details are correct check the name on your order matches the name on your bank card/account; we have had instances in the past where some Banks require the name on the order to be the same name as on the payment method so this may be worth checking (eg. If you are using your husband/wife’s card ensure you have their name not yours as the Billing Name)
If you have tried a few times to process the payment you may need to refresh your page or clear your cache.
If you are trying to checkout using Afterpay and it is declined please read the information and follow the steps on their troubleshooting page.
PayPal is a payment method for online purchases enabling buyers and purchasers to send and receive money online. One advantage of using PayPal is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card information to the merchant. To create an account simply visit https://www.paypal.com/au/welcome/signup
Visa, Mastercard, secure payment, PayPal and Afterpay (min $50 spend).
All orders are subject to availability. Slappa’s Thongs can be purchased in the following ways:
- Online at www.slappasthongs.com.au via the secure PayPal, secure AfterPay or secure Braintree NAB Transact credit card facility
- By emailing us at: info@slappasthongs.com.au to arrange delivery and payment
- By calling us between the hours of 9am – 5pm (ACST) on (08) 8942 1292 or 0438 520 898
